01.Introduction
TOEFLAIR ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and AI speaking practice services.
By using our Service, you agree to the collection and use of information in accordance with this policy.
02.Information We Collect
2.1 Personal Information
When you register for an account, we collect strictly necessary information:
- Email Address: Used for account login and service communication.
- Payment Information: Processed securely by Stripe. We do not store your credit card details.
2.2 User Generated Content (Voice Data)
To provide our core service, we collect:
- Voice Recordings: The audio data you upload or record during practice sessions.
- Text Inputs: Transcripts and responses associated with your practice.
2.3 Usage Data
We automatically collect log data about how you access and use the Service, such as access times, device type, and page views, to improve system performance.
03.How We Use Your Information
We use the collected data for the following purposes:
- Service Provision: To transcribe your speech, generate AI scores, and provide feedback.
- Model Improvement: To refine the accuracy of our AI models specifically for your user experience.
- Communication: To send you important updates regarding your account or the Service.
04.Data Sharing and Third-Party Processors
We do not sell your personal data. We engage trusted third-party service providers ("Sub-processors") to assist in operating our Service. These providers have limited access to your information to perform specific tasks on our behalf:
- AI & Cloud Infrastructure: We use third-party API providers for Speech-to-Text (STT), Text-to-Speech (TTS), and logical analysis.
- Payment Processing: We use Stripe to handle all payments securely.
- Analytics: We use analytics tools to understand website traffic and usage patterns.
05.Data Retention
We retain your personal information and practice records only for as long as your account is active or as needed to provide you with the Services.
06.Your Rights (Data Deletion)
You have the right to access, correct, or delete your personal data.
How to Delete Your Data
If you wish to delete your account and all associated voice/text data, please contact us at [email protected]. We will manually process your deletion request within 30 days.
07.Security
We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
08.Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.